If you have any specific requirements, please don’t hesitate to get in touch with us and that includes attending our events for visitors with additional needs.
Visiting in a wheelchair or mobility scooter? Bringing kids in prams? No problem
Our malls are wide and spacious, as are many of our stores. Most stores are on one level along our main malls. Access from the lower mall by Sainsbury’s, Next, Asda and the car parks is via lifts, escalators and travelators, so take your pick.
Changing Places toilet – our specialist facility is located in the main toilet block (near New Look) in between male/female toilets. It features a free-standing height adjustable adult-sized changing bed, accessible toilet, sink, partition and electric track hoist (important – please bring your own sling). It is accessible with a Radar key or by asking a member of staff.
For information on disabled parking spaces and more, see here
Quiet hour
We turn off our mall music for an hour between 4pm and 5pm every Wednesday to support shoppers who have additional needs. And if you/family member want to visit an event and have additional needs, just drop us a line on info@trinitywalk.com
Main entrances to the centre when you're on foot.
Lower mall via escalators and lifts up to main malls, all flat no steps
From the Asda Living entrance, all flat no steps
Watch a quick video of our Changing Places facility.